How To Buy Coco Shoes？
How To Buy A Product On Coco Shoes?
✔ Select the shoes you like, tick the correct shoe size and click Buy Now (If you buy multiple pairs, please add to the cart)
✔ Fill in the delivery information, please fill in the correct email, phone and address. (Very important)
✔ Select the payment method you want and follow the prompts to pay. If you have a discount code, remember to use it before payment.
✔ We will confirm the order information with you via WhatsAPP/Facebook/Email/Instagram, such as size, shipping address
✔ QC pictures are sent for free via WhatsAPP/Instagram/Email.
✔ The sneakers will ship after you confirm the size/shipping info/QCpics.
✔ We will provide a tracking number. (Tracking package information is sometimes delayed, please be patient.)
✔ You can contact CocoShoes customer service or check the tracking status on the website.
Order Processing Flow
✔ After the payment is successful, you will receive an email, WhatsApp or Instagram notification from Coco Shoes. At this stage, your order is being processed.
✔ We need 1-3 working days for quality control photo shooting and send it to you via email, WhatsApp or Instagram for confirmation.
✔ After you confirm that there is no problem, it will be shipped directly. Delivery time: 1-2 weeks (Due to the impact of COVID-19, logistics may be delayed to about 1-3 weeks in the near future)
✔ If you receive the shoes, it is recommended that you give us feedback, good or bad. thanks.
Shipping Methods
✔ We uniformly deliver to DHL company
✔ DHL will allocate the fastest flight according to your order address, which will be delivered to you by FedEx, EMS, German parcels and other express methods.
✔ For triangular transportation through transit countries, it will take longer. please wait patiently.
✔ Please note that your order is completely trackable. (Tracking information update takes 3-5 days)
✔ Track your order and wait for your order to arrive. Thank you.
If you have any questions about the delivery status, please contact Cocoshoes WhatsAPP.
Discount on all orders: 10%, Promo Code: COCOSHOES
For orders over $249, Discount: $30, Promo Code: USD30
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